We support the COUNTER community with a range of resources.
Our Friendly Guides for Content Providers are available in English and French. Our Friendly Guide for Librarians is available in English, French, and Spanish. These are non-intimidating guides providing an overview of COUNTER Release 5.
For those that want to take a deeper dive, our Manual for Librarians is for you. The Manual is written in non-technical language. It explains how user actions on a publisher’s website are recorded and reported in COUNTER reports. The manual also explains how to compare Release 4 and Release 5 metrics.
COUNTER Foundation Classes are an excellent training resource. This series of online tutorials covers all aspects of COUNTER reports. Each class plays for around 10 to 15 minutes, so ideal for coffee break study. Please take a look.
You may also like to sign up to one of our to receive regular information about the Code of Practice, our webinars and training materials.
We are also happy to provide free bespoke webinars or training sessions for publishers, vendors and library consortia members. So, if this is of interest, please do contact us.